Creative Technology, Security and Integration was founded on the concept of helping Calgary’s Homebuilders bridge the gap between Home
Technology and their buyers. While staying on the cutting edge of technology, we always remember that we are working for you and your client. Creative has dedicated personnel in sales and system design as well as installation and service. We strive to be accessible, friendly and helpful and pride ourselves on delivering beyond expectations!
Creative TSI documents each step of the process and communicates internally, as well as to our builder customers and end-users. Sophisticated and reliable methods of tracking ensure nothing falls through the cracks. We pride ourselves on being on-time and providing excellent value and service to all our customers along the way.
We supply and install some of the best equipment on the market…from speakers to security systems, automation systems and beyond. We strive to provide reliable and high-value products that we can stand by and support. Our technicians are factory trained on all the products we recommend, and know how to get them to deliver their best performance and maximum experience.
Wiring a new home is a specialty for us at Creative TSI. We know that Integrated Home Technology is where many of your customers spend a larger portion of their budget, and a lot of their time enjoying it, once it’s installed. Ensuring the best possible wiring preparations in new home construction provide your buyers with options to customize their system now, and leaves them with a framework that’s easy to build upon for years to come. Creative TSI is an industry leader when it comes to understanding wiring applications, installing a well designed system to perfection, and keeping a project on time and on budget.
All Creative TSI staff go through regular training with vendors, and are CEDIA Certified. We’re also constantly researching and testing new products and technologies. The team at Creative TSI continually undergoes industry and manufacturer training to remain on top of new developments in our business…ensuring that we bring our best game to you and your buyers.
Creative TSI is an industry leader. We make sure the systems we provide are reliable and simple to use, while providing a high-performance experience. We know the communication process is vital between a sub-trade and builder. We provide timely documentation so you know exactly what your customer has decided on and when. We constantly endeavour to stay on time and finish on time, so you stay on schedule.
Service response is something we pride ourselves on at Creative TSI. We react to incoming service issues same day, and are often able to solve problems over the phone immediately. When a service call is required, we are typically able to visit the site within 48 hours. For high-priority issues, same day service is available.
Working with your customers
We treat your customers as just that…Your customers. At Creative TSI, we make sure that your clients get all the information they need to make informed decisions about their home’s technology and their wants and needs. Our presentation to your customer is educational. All Creative’s System Designers are former installers which gives them an experienced view of the products and services we provide. Through demonstrations of technology in our showroom, we’re able to find out what your customer’s interests are, and make recommendations to create a unique system just for them. No high-pressure sales tactics here…just the right brand of service to help during the sales process and after your client moves into their new home.